topic Re: Credit in Get Support

Credit

jody4 — Mon, 28 Nov 2022 16:59:32 GMT

How do i get a credit ?

i changed plans in between my billing period

I was charged twice for same month because i didn’t realize i had to select renew at new billing cycle?

Re: Credit

hycm53 — Mon, 28 Nov 2022 17:10:28 GMT

@jody4 wrote:
How do i get a credit ?
i changed plans in between my billing period
I was charged twice for same month because i didn’t realize i had to select renew at new billing cycle?

Contact PM customer service here

Re: Credit

Yummy — Mon, 28 Nov 2022 18:49:54 GMT

Unfortunately you will not get any credit changing plans in the middle of billing cycle.

There is no point asking agent for a credit as rules are very clear: change plan NOW and your new billing period starts Now and you are charged Now for new plan. Schedule plan change and on renewal you will be on new plan and be charged for new plan only.