topic Re: Cyber Monday text offer. One or two offers? in Get Support

Cyber Monday text offer. One or two offers?

CountyDownIeUk — Mon, 28 Nov 2022 18:27:30 GMT

Is this 2 separate offers?

1. Upgrade to a $40 plan 15gb

2. Another 5 x $5 RAF? That expires when? Or only works if you take the $40 plan?

Re: Cyber Monday text offer. One or two offers?

hTideGnow — Mon, 28 Nov 2022 18:29:51 GMT

HI @CountyDownIeUk

it looks like they are separate one.

I wonder when is the end date for that.

And if people referred someone on the 5x$5, are they eligible for this one too?

Re: Cyber Monday text offer. One or two offers?

Meow — Mon, 28 Nov 2022 18:31:21 GMT

I think this is 2 offers in one not 2 separate offers. Get 15GB and $5 off as one deal.

Re: Cyber Monday text offer. One or two offers?

CLB13 — Mon, 28 Nov 2022 18:34:53 GMT

Thank you for asking this!

i don’t see any reference to the $5 referral deal in My Account… so I certainly can’t read the fine print… very frustrating.

i want to use the referral deal, but perhaps my $35 plan can’t even do it?

what are the conditions and fine print? If I refer when I only see reference to the usual $1 referral bonus, do I still get the $5 deal, etc?

Re: Cyber Monday text offer. One or two offers?

Yummy — Mon, 28 Nov 2022 18:42:26 GMT

I would say it is combined offer and not two separate offers due to word 'Plus': get an offer, PLUS invite friend and both will get $5 off.

Re: Cyber Monday text offer. One or two offers?

CountyDownIeUk — Tue, 29 Nov 2022 02:50:13 GMT

Wife’s phone received same text offer.

Clicking the link only leads to logging into My Account and no further.

My account has the regular $1 credit for a referral offer.

There should be a clearer explanation if they are tied together or separate AND show the terms.

Like...where are those “conditions apply” posted???

Re: Cyber Monday text offer. One or two offers?

darlicious — Mon, 28 Nov 2022 18:52:41 GMT

@CountyDownIeUk

I just picked up my phone and saw the same offer....strangely because I usually don't get these offers and ask for clarification from @J_PM for that reason. I think they are unrelated but severely lacking in details more than usual......but at the moment I have bigger fish to fry!!

Re: Cyber Monday text offer. One or two offers?

brettster99 — Mon, 28 Nov 2022 18:54:07 GMT

I didn’t get no offers 😭

Re: Cyber Monday text offer. One or two offers?

Yummy — Mon, 28 Nov 2022 18:58:30 GMT

@brettster99 wrote:
I didn’t get no offers 😭

You do not need it. 15GB is still available for existing customers with 'change on renewal).

Re: Cyber Monday text offer. One or two offers?

CountyDownIeUk — Mon, 28 Nov 2022 19:03:27 GMT

@Yummy

As usual the PM wording is not clear and can be interpreted many ways.

Your way.

Another way...

The first offer of $40 plan....plus a second offer of a 5 X $5 RAF. No mention of being tied. Let’s face it they want to gain customers......tying the 5 x $5 RAF to only be applicable to those that take the $40 plan won’t get that many referrals.....will it?? Having separate offers is an, “and/or” option and the 5 x $5 would be free standing with the opportunity to gain many more customers.

Re: Cyber Monday text offer. One or two offers?

CountyDownIeUk — Mon, 28 Nov 2022 19:05:46 GMT

@brettster99

Just wait....my text came a good hour after my wife’s.