topic Re: Plan change in Get Support

Plan change

Rasasomi — Mon, 28 Nov 2022 16:22:52 GMT

A credit of 45.2 $ has been issued to my credit card for a new plan. I want a refund for that since my plan is not changed.

Thanks

softech — Mon, 28 Nov 2022 16:25:28 GMT

@Rasasomi the plan could be there but you just checking a cached page

Please try logging in My Account again using incognito mode and you should see the new and correct plan that way

Rasasomi — Mon, 28 Nov 2022 17:01:06 GMT

Thanks. I did it, but the plan is not the one I chose. I need to talk with an agent.

gpixel — Tue, 29 Nov 2022 04:51:08 GMT

hi contact customer support

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