topic Why is my plan remaining at $40 for 5gb?? in Get Support

Why is my plan remaining at $40 for 5gb??

coztex — Mon, 28 Nov 2022 07:00:16 GMT

I remember having switched to $40 for 15gb but now I found it reverted to 5gb, am I being cheated?

I feel ripped off. Please help!

JK8 — Mon, 28 Nov 2022 07:02:12 GMT

Clear your browser cache and open a new browser window in incognito. Chrome or edge browser works well. You are probably looking at a cached version.

coztex — Mon, 28 Nov 2022 07:40:45 GMT

Okay it turns out to be a cache issue, thank you. Anyway another problem:

Why is the payment schedule not showing the $20 discount anymore? I did put in the code 20OFFMONTHLY

Ok it turns out to be a cache issue, thank you!

I repeated the process and the $20 off discount was still not showing on my payment schedule /:

JK8 — Mon, 28 Nov 2022 07:51:55 GMT

Have a look at the thread below.

coztex — Mon, 28 Nov 2022 13:47:28 GMT

I just paid for my renewal on the 24 this month, If I renew with the new plan right now, will I get charged again?

Tawny — Mon, 28 Nov 2022 17:27:00 GMT

Yes, you would get charged again the full price of the plan.