topic Re: Will iPhone 5 Work? in Get Support

Will iPhone 5 Work?

SteveyCole — Tue, 04 Jan 2022 19:52:11 GMT

I was wondering will a iPhone 5 work with PM? And when porting a number what does the alternative phone option mean?

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Also for authorization name does it mean the account holder name? if so is it ok if its not under my name?

Re: Will iPhone 5 Work?

srlawren — Fri, 22 Jul 2016 19:37:22 GMT

Hi @SteveyCole, welcome to the public mobile community! Yes, iPhone 5 will work fine, provided it is either not locked to a carrier, OR, is locked to Telus/Koodo, and also it has the right frequencies for the Telus network that PM operates on. Do you have the exact model number? I think they are usual a four digit number preceeded by a letter, if I'm not mistaken.

Hopefully someone else can address your porting questions in more detail ~~but I believe the atlernative phone number is in case they need to reach you while the port is in progress and thus you won't be accessible via your usual phone number~~, and the authorization name should be the account holder's name at your previous carrier. I beleive it needs to be spelled exactly as it is on record at the carrier.

Re: Will iPhone 5 Work?

srlawren — Fri, 22 Jul 2016 19:38:10 GMT

Hi @SteveyCole,

Sorry, after I posted the above, I saw this thread: http://productioncommunity.publicmobile.ca/t5/Discussions/Porting-problem/m-p/59536#U59536. This leads me to recommend that you ignore what I said above (now crossed out) about alternate phone number, and instead leave that field blank. My apologies for the potential misinformation.

Re: Will iPhone 5 Work?

SteveyCole — Fri, 22 Jul 2016 20:04:43 GMT

its a1428 and im currently with telus. so I won't have problems correct?

Re: Will iPhone 5 Work?

srlawren — Fri, 22 Jul 2016 20:12:31 GMT

@SteveyCole that's correct

Re: Will iPhone 5 Work?

SteveyCole — Fri, 22 Jul 2016 20:21:43 GMT

do you know how long the sim card would take to come?

Re: Will iPhone 5 Work?

IWIK — Fri, 22 Jul 2016 21:21:25 GMT

Right now (during the Canada Post strikes) it's courier shipping so I would think only a few days or so.