topic Re: Phone purchase in Get Support

Phone purchase

Judyway — Sun, 27 Nov 2022 22:02:12 GMT

Purchased an iphone xr. Having an issue with the screen. Suppose to be 1 year warranty. How can i claim warranty work or replacement on phone

Outdoorsman — Sun, 27 Nov 2022 22:03:56 GMT

for warranty info you need the help of a service rep if simon won't work for you use option 2

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or private message them here

Quigley — Sun, 27 Nov 2022 22:05:07 GMT

@Judyway You'll have to deal with that by contacting a PM CSA

CountyDownIeUk — Sun, 27 Nov 2022 23:41:31 GMT

What is the screen issue??