topic Re: knowledge base article about setting up data APN needs to be updated in Get Support

knowledge base article about setting up data APN needs to be updated

Hayward — Tue, 04 Jan 2022 19:52:07 GMT

I think this knowledge base article about setting up data APN needs to be updated. It says:

How do I setup the APN on my Apple device?

Locate your APN settings

Tap ‘Settings’
Tap ‘Cellular’
Tap ‘Cellular data network’

But you can't go from Cellular to Cellular data network, you need to go Cellular, Cellular Data Options, and then Cellular data network.

It also says:

Cellular data

APN: sp.mb.com

Username: Leave blank

Password: Leave blank

Visual Voicemail

APN: sp.mb.com

Username: Leave blank

Password: Leave blank

MMS

APN: sp.mb.com

Username: Leave blank

Password: Leave blank

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMSC proxy: 74.49.0.18:80

MMS Max Message Size: Leave blank

MMS UA Prof URL: Leave blank

Personal hotspot

APN: isp.mb.com

Username: Leave blank

Password: Leave blank

But I don't have any of these except Personal hotspot.

This is iOS 11 btw.

Re: knowledge base article about setting up data APN needs to be updated

ShawnC13 — Fri, 03 Nov 2017 16:41:54 GMT

@Hayward, I have a thread that is also asking the same question and has a link to a great site for APN settings and phone compatibility with the network https://productioncommunity.publicmobile.ca/t5/Getting-Started/Network-compatibility-and-APN-settings/m-p/193377#M35246

Re: knowledge base article about setting up data APN needs to be updated

Hayward — Fri, 03 Nov 2017 16:51:42 GMT

Thanks for the thread. gishan.net also lists cellular data and MMS but my settings don't have those. Hmm. Maybe they disappeared in the latest OS version, don't know.