topic Help my credit card was lost so i needed to cancel in Get Support

Help my credit card was lost so i needed to cancel

raarsenault — Sun, 27 Nov 2022 02:41:30 GMT

My payment is due tomorrow and my nee card is in the mail

Re: Help my credit card was lost so i needed to cancel

dabr — Sun, 27 Nov 2022 02:44:58 GMT

@raarsenault If you're wanting to make a payment then just purchase a voucher from London Drugs, SDM, 7/11 or Shell and add the funds by dialing 611 on your phone or there's recharge.com who will email the voucher PIN for a fee.

Re: Help my credit card was lost so i needed to cancel

JK8 — Sun, 27 Nov 2022 02:46:27 GMT

@raarsenault

When you get your new cc just go into self service and update with the new card. You have 90 days from your renewal date to make a payment. In the meantime you can purchase a voucher to keep your account going.

Re: Help my credit card was lost so i needed to cancel

will13am — Sun, 27 Nov 2022 02:48:11 GMT

@raarsenault , you can buy a voucher as suggested. Alternatively you can let the account to into suspension and reactivate when you get the replacement credit card. There's no cost to suspend the account, in fact you want money during the suspension period.

Re: Help my credit card was lost so i needed to cancel

mariawilkerson — Sun, 27 Nov 2022 17:07:08 GMT

Just put your plan on pause (suspended). They will give you 90 days to make the payment without shutting down your account.

Re: Help my credit card was lost so i needed to cancel

softech — Sun, 27 Nov 2022 17:13:37 GMT

@raarsenault other than voucher, you can also try Instant Top-up

Instant top-ups are currently available at most Canadian Tire Gas, Esso, Gateway Newstands, and MacEwen locations. Contact your local store for details.