topic Re: Porting help issue in Get Support

Porting help issue

Chelseastevens — Sun, 27 Nov 2022 01:05:28 GMT

I need help , I activated my account and went to port my number and changed it to my ported number but didn’t know I had to accept an sms ,and I thought it expired but it didn’t and I changed my phone number again and tried re porting the number again but I can’t because public already cancelled the services and ported so can Imyou guys just switch the number back for me please since the app won’t let me

Re: Porting help issue

will13am — Sun, 27 Nov 2022 01:09:36 GMT

@Chelseastevens , I suggest using the chatbot link to initiate a support ticket. The CSA team can help sort this out.

Re: Porting help issue

BKNS27 — Sun, 27 Nov 2022 01:11:16 GMT

@Chelseastevens

What app?

PM doesn’t have an app.

Re: Porting help issue

Chelseastevens — Sun, 27 Nov 2022 01:22:58 GMT

The web browser application ?