topic Re: First bill in Get Support

First bill

Shan1973 — Sat, 26 Nov 2022 21:29:13 GMT

Hi my first bill is $75 and my plan is 35$, do you charge for 2 months at first when you join?

Re: First bill

hTideGnow — Sat, 26 Nov 2022 21:30:33 GMT

Hi @Shan1973 it shouldn't be. Where do you see the $70 bill? it happened already? or you see it as My upcoming bill in My Account?

Re: First bill

hairbag1 — Sat, 26 Nov 2022 21:32:31 GMT

Nope...only the plan costs for 30 days. Did you have trouble activating your new account ? Log in to your account and see if the extra $$ are sitting in Available Funds..to be used for your next renewal.

Make sure to log in using incognito mode too.

Re: First bill

Shan1973 — Sat, 26 Nov 2022 21:36:19 GMT

I was emailed plan purchase confirmation saying 75$ My selected plan was the 55$ minus the 20 promo

Re: First bill

JK8 — Sat, 26 Nov 2022 21:39:52 GMT

@Shan1973

That’s the weird math PM is doing. Look at your cc statement. I’m sure it is fine.

Re: First bill

CountyDownIeUk — Sat, 26 Nov 2022 21:50:37 GMT

Re: First bill

hTideGnow — Sat, 26 Nov 2022 22:11:25 GMT

Hi @Shan1973 just a glitch. Wrong math. someone reported it yesterday

https://productioncommunity.publicmobile.ca/t5/Get-Support/Funny-welcome-email-received/m-p/909511/highlight/true#M622647

Re: First bill

Christo4 — Sat, 07 Jan 2023 23:00:13 GMT

I signed up for the same Promo/Plan, and my Payment History & Upcoming Bill sections don't make any sense at all, like wonky voo-doo math 😂