topic Re: Log in to my account problems in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/909988#M623054 <P>Where do I find that.</P> Sat, 26 Nov 2022 18:12:04 GMT Sylvia2 2022-11-26T18:12:04Z Log in to my account problems https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/909983#M623049 <P>I am trying to log into my account and it logs me in but then shows an Error 404. Can you help me with this.</P> Sat, 26 Nov 2022 18:06:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/909983#M623049 Sylvia2 2022-11-26T18:06:46Z Re: Log in to my account problems https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/909984#M623050 <P>Try logging in using incognito mode. See if that helps.</P> Sat, 26 Nov 2022 18:07:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/909984#M623050 hairbag1 2022-11-26T18:07:30Z Re: Log in to my account problems https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/909988#M623054 <P>Where do I find that.</P> Sat, 26 Nov 2022 18:12:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/909988#M623054 Sylvia2 2022-11-26T18:12:04Z Re: Log in to my account problems https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910003#M623066 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/174230">@Sylvia2</a>&nbsp;wrote:<BR /><P>Where do I find that.</P><HR /></BLOCKQUOTE><P>Most web browsers have it built in. I'm using Firefox and I click the 3 little horizontal lines, (top right hand side of page).&nbsp; I click it and can see "New Private Window". Not sure what browser you're using, but should be there somewhere too.</P> Sat, 26 Nov 2022 18:24:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910003#M623066 hairbag1 2022-11-26T18:24:44Z Re: Log in to my account problems https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910013#M623074 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/174230">@Sylvia2</a>&nbsp;</P><P>What browser are you using?</P><P>&nbsp;</P><P>We can help you step by step if we know.</P> Sat, 26 Nov 2022 18:38:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910013#M623074 BKNS27 2022-11-26T18:38:26Z Re: Log in to my account problems https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910015#M623076 <P>Google chrome</P> Sat, 26 Nov 2022 18:48:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910015#M623076 Sylvia2 2022-11-26T18:48:46Z Re: Log in to my account problems https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910037#M623095 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/174230">@Sylvia2</a>&nbsp;</P><P>Go to top right 3 dots&gt;Settings&gt;Privacy &amp; security&gt;Clear browsing data (Check on Browsing history, download history, Cookies &amp; other sites, cached images and files)</P><P>&nbsp;</P><P>To go incognito, 3 dots top right&gt;New Incognito window.</P> Sat, 26 Nov 2022 19:41:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910037#M623095 BKNS27 2022-11-26T19:41:35Z Re: Log in to my account problems https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910178#M623193 <P>Thank you…&nbsp;</P> Sun, 27 Nov 2022 01:16:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910178#M623193 Sylvia2 2022-11-27T01:16:27Z Re: Log in to my account problems https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910190#M623205 <P>I always clear the browser cookies and cache before I close my browser.&nbsp; I also prefer using private browser for banking or anything needing login password.</P> Sun, 27 Nov 2022 01:53:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Log-in-to-my-account-problems/m-p/910190#M623205 statusquo 2022-11-27T01:53:47Z