topic Re: "Public Mobile here. Sorry we do not offer text messaging outside of Canada at this time.&q in Get Support

"Public Mobile here. Sorry we do not offer text messaging outside of Canada at this time."

automagical — Tue, 04 Jan 2022 19:51:59 GMT

new to PM,

get this message when i text my wife on her non PM alberta area code phone.

I have canada wide txt, APN setting update on my HTC desire 626s.

I can txt her vancouver PM phone with out any issues

how do i fix this?

Re: "Public Mobile here. Sorry we do not offer text messaging outside of Canada at this time.&q

Luddite — Fri, 22 Jul 2016 11:03:12 GMT

It's a glitch affecting a few people. You'll need assistance from one of the moderators; @Shazia_K @Mary_M.

You'll need to communicate via private messaging. If unfamiliar with this feature, you can review it here: Private Messages - viewing and creating. It will speed things along if you can check in from time during "Ontario business hours" tomorrow.

Re: "Public Mobile here. Sorry we do not offer text messaging outside of Canada at this time.&q

Mary_M — Fri, 22 Jul 2016 13:36:03 GMT

Hey @automagical

As @Luddite mentioned, this is a small glitch.

Please provide me with your phone number via private message and we'll fix this.

Thanks,

Mary