topic Re: New actuvation with code 20OFFMONTHLY not working in Get Support

New actuvation with code 20OFFMONTHLY not working

cadieuxal007 — Sat, 26 Nov 2022 01:07:23 GMT

I'm trying to activate my account online with promo code, it's not working at all!!!!!

Re: New actuvation with code 20OFFMONTHLY not working

hTideGnow — Sat, 26 Nov 2022 01:08:41 GMT

hi@cadieuxal007 new activation, right? which plan are you trying on

Try to use Private or Incognito mode

Re: New actuvation with code 20OFFMONTHLY not working

cadieuxal007 — Sat, 26 Nov 2022 01:09:18 GMT

The 35$ a month for 20gb

Re: New actuvation with code 20OFFMONTHLY not working

cadieuxal007 — Sat, 26 Nov 2022 01:09:44 GMT

Yes new activation

Re: New actuvation with code 20OFFMONTHLY not working

hTideGnow — Sat, 26 Nov 2022 01:11:04 GMT

HI @cadieuxal007

did you " select the 20GB for $55/month plan to receive a $20 credit for 15 months*"

and again, try Private or Incognito mode

Re: New actuvation with code 20OFFMONTHLY not working

cadieuxal007 — Sat, 26 Nov 2022 01:12:25 GMT

Not I haven't, I'll try it out.

Re: New actuvation with code 20OFFMONTHLY not working

cadieuxal007 — Sat, 26 Nov 2022 01:16:06 GMT

There's no 55$ dollar plan on the 3G, there's no phone number I can call to get live support?????

Re: New actuvation with code 20OFFMONTHLY not working

computergeek541 — Sat, 26 Nov 2022 01:45:00 GMT

@cadieuxal007 wrote:
There's no 55$ dollar plan on the 3G, there's no phone number I can call to get live support?????

It's not a 3g plan. Please select 4g. The $55 plan is still there.

Re: New actuvation with code 20OFFMONTHLY not working

cadieuxal007 — Sat, 26 Nov 2022 01:26:56 GMT

Perfect seems like it worked, not sure about my phone number transfer lol thanks

Re: New actuvation with code 20OFFMONTHLY not working

hTideGnow — Sat, 26 Nov 2022 01:32:55 GMT

HI @cadieuxal007 happy that you got what you want!!

for porting, your account on the old carrier must sitll be active. Leave your old sim card in the phone , old carrier will send you a text, you need to reply YES. Once you replied, you can then put the PM sim card in the phone. You should receive inbound calls in 2 hour. Just keep reboot the phone until inbound calls come