topic Re: Port Number & Keep Account in Get Support

Port Number & Keep Account

JaysonWonder — Fri, 25 Nov 2022 21:59:06 GMT

Hello,

I wanted to port the number on my current accoutn out to another provider and bring a number from that same provider over to us, so its basically a number swap. Is it possible to keep my current PM account and sim card or will I loose everything?

For the other provider I need to have a second sim card to port my PM number to. Once they take my number from PM, can I then still pull in the number from them to my PM or will my account and sim be deactivated after the port?

I need to find a solution that will allow a 2 way swap, any help is appreciated.

Re: Port Number & Keep Account

will13am — Fri, 25 Nov 2022 18:39:15 GMT

@JaysonWonder , once you port out your number the account will close.

Re: Port Number & Keep Account

Yummy — Fri, 25 Nov 2022 18:39:51 GMT

Not possible.

As soon as you port your PM number to other provider, your PM account is closed forever.

In order to open new PM account you would need brand new PM SIM (old becomes useless piece of plastic) and to proceed with SIM activation, picking number, etc.

Re: Port Number & Keep Account

JaysonWonder — Fri, 25 Nov 2022 18:43:16 GMT

Ok, well that makes sense. the cost of such transaction will be 2 sim cards I guess.

Thanks,