topic Re: What is the 10% rate plan reward? in Get Support

What is the 10% rate plan reward?

SVN — Fri, 25 Nov 2022 17:07:33 GMT

I recently signed up and received some Public Points with a description of “10% rate plan reward”. Can you explain what this reward relates to and whether it is a one-time or a monthly reward? Thanks for your help.

Re: What is the 10% rate plan reward?

hTideGnow — Fri, 25 Nov 2022 17:10:12 GMT

HI@SVN Yes, it was 3x Public points reward. Usually Public point is 5% , with 3x rewrds, you have 10% extra for one year

So, what they do is to give you 15% back all all spending you have on Public mobile. So, if your plan is $25, you will get 3.75 points on your My Rewards, it is equivalent to $3.75

So, you can login to My Rewards https://www.publicmobile.ca/myrewards to check your current points. Once you have enough for 15 points, you can redeem for $15 bill credit

Re: What is the 10% rate plan reward?

CountyDownIeUk — Fri, 25 Nov 2022 17:12:36 GMT

Re: What is the 10% rate plan reward?

SVN — Fri, 25 Nov 2022 18:05:42 GMT

Thanks so much for the explanation! Very clear and helpful?

Re: What is the 10% rate plan reward?

ur_a_buS_ — Mon, 29 May 2023 07:28:11 GMT

Does this change if you change your subscription? If I currently have the 10% rate plan reward and change my current plan to the $39/month 4G 20Gb plan, do I lose the 10% rewards back? The new plan says $1.95/month in points value, so just 5%. Where does this 10% rate plan reward come from? Not super clear about the post above regarding 3x points reward, 5%, 10% and 15% back etc. Can you please clarify? Thank you! 😄

Re: What is the 10% rate plan reward?

hTideGnow — Mon, 29 May 2023 02:33:41 GMT

@ur_a_buS_ you are talking about the 3x points promotion?

There was a discussion ysterday but we don't have an answer

https://productioncommunity.publicmobile.ca/t5/Get-Support/Changing-from-spooky-Halloween-plan-to-39-plan/m-p/987644/highlight/true#M686219

We ask the OP there to open ticket with CS agent. I hope @Cuomo can update us if agent replied yet

Re: What is the 10% rate plan reward?

ur_a_buS_ — Mon, 29 May 2023 07:30:33 GMT

Haha excellent. Same problem same question. Thanks for the pointer!