topic Re: How do I return a phone and Sim card for credit? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-return-a-phone-and-Sim-card-for-credit/m-p/908870#M622135 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/263540">@Duncan1950</a>&nbsp;use the Chatbot Simon to get a service ticket for help with that.</P> Thu, 24 Nov 2022 16:11:46 GMT Quigley 2022-11-24T16:11:46Z How do I return a phone and Sim card for credit? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-return-a-phone-and-Sim-card-for-credit/m-p/908868#M622133 Thu, 24 Nov 2022 16:10:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-return-a-phone-and-Sim-card-for-credit/m-p/908868#M622133 Duncan1950 2022-11-24T16:10:36Z Re: How do I return a phone and Sim card for credit? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-return-a-phone-and-Sim-card-for-credit/m-p/908870#M622135 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/263540">@Duncan1950</a>&nbsp;use the Chatbot Simon to get a service ticket for help with that.</P> Thu, 24 Nov 2022 16:11:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-return-a-phone-and-Sim-card-for-credit/m-p/908870#M622135 Quigley 2022-11-24T16:11:46Z Re: How do I return a phone and Sim card for credit? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-return-a-phone-and-Sim-card-for-credit/m-p/908872#M622137 <P>Basically once you've started the process they will mail you a paid shipping envelope to send the items back in.&nbsp; I do think you'll need to go to a post office to send it off however, for purposes of receipts etc.&nbsp; After that it'll be about two weeks before the refund is processed in theory.</P> Thu, 24 Nov 2022 16:14:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-do-I-return-a-phone-and-Sim-card-for-credit/m-p/908872#M622137 ThatPug 2022-11-24T16:14:00Z