topic Rewards in Get Support

Rewards

Lehaha — Wed, 23 Nov 2022 13:31:08 GMT

I was so frustrated PM calculated my rewards wrong and I emailed to agent one week ago and he checked everything and said he would pass my case to reward specialist, and also told me be patient to wait someone will reach me, I waited one week and nothing happened so I reached an agent last night again but after I send informations then nothing come back any more 😖

Is there anything other way we can reach someone else to solve the problem?

thanks

Re: Rewards

Outdoorsman — Wed, 23 Nov 2022 13:39:17 GMT

@Lehaha hi no you have done what you can just keep contacting them every day or two if you are not getting any results

Re: Rewards

DDM69 — Wed, 23 Nov 2022 13:43:58 GMT

What was the miscalculation? Any screenshots? Is it possible that you may have missed something that we could help with?

Re: Rewards

Lehaha — Wed, 23 Nov 2022 14:52:43 GMT

Thanks another agent emailed me back again this morning and problem was solved

Re: Rewards

Lehaha — Wed, 23 Nov 2022 14:53:24 GMT

Thanks problem was solved by another agent this morning