topic Some card issues in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Some-card-issues/m-p/907835#M621331 <P>Ordered a new SIM card but i can't get it to activate keeps telling me to enter a valid number&nbsp;</P> Wed, 23 Nov 2022 00:20:07 GMT hotmama4life69 2022-11-23T00:20:07Z Some card issues https://productioncommunity.publicmobile.ca/t5/Get-Support/Some-card-issues/m-p/907835#M621331 <P>Ordered a new SIM card but i can't get it to activate keeps telling me to enter a valid number&nbsp;</P> Wed, 23 Nov 2022 00:20:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Some-card-issues/m-p/907835#M621331 hotmama4life69 2022-11-23T00:20:07Z Re: Some card issues https://productioncommunity.publicmobile.ca/t5/Get-Support/Some-card-issues/m-p/907842#M621337 <P>The sim number is mentioned on the sim and the card / jacket as well. Maybe you are reading a digit incorrectly?</P> Tue, 22 Nov 2022 20:15:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Some-card-issues/m-p/907842#M621337 dejavu89 2022-11-22T20:15:17Z Re: Some card issues https://productioncommunity.publicmobile.ca/t5/Get-Support/Some-card-issues/m-p/907843#M621338 <P>HI<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/63732">@hotmama4life69</a>&nbsp;</P><P>&nbsp;</P><P>it is a new card and never been activated?</P><P>&nbsp;</P><P>try to activate again using Private/Incognito mode</P><P>&nbsp;</P><P>If it still does not work, you can try to go back to where you bought it (if it is a store), or open ticket with CS agent:</P><P><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Tue, 22 Nov 2022 20:16:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Some-card-issues/m-p/907843#M621338 hTideGnow 2022-11-22T20:16:36Z