topic Re: 4G in Get Support

4G

Peterhoang — Mon, 21 Nov 2022 19:05:02 GMT

My plan is 4G speed, but my phone network show 3G any one know why?

softech — Mon, 21 Nov 2022 19:06:16 GMT

@Peterhoang Check your phone what the Preferred network is set to. Pick something that has 4G or LTE there

You might also want to try your phone in another area just to make sure it is not a network issue where you are

walker1 — Mon, 21 Nov 2022 19:09:10 GMT

@Peterhoang From in your phone, change the settings so the network is choosen automatically..

Don't just choose 4G manually.

hycm53 — Mon, 21 Nov 2022 19:39:19 GMT

@Peterhoang Set "Voice & Data " to LTE (4G) in iPhone, Set network to 4G in Android phone.

Clau5550 — Mon, 21 Nov 2022 22:30:19 GMT

If you have an iPhone try this

Settings >> Cellular >> Cellular Data Options >> Enable LTE: turn ON; Data Roaming also ON

Sometimes the 3G signal (i.e.LTE OFF) is more stable; depends on locale.

This has worked for others