topic Re: Data in Get Support

Data

MichaelD5991 — Mon, 21 Nov 2022 01:10:27 GMT

How do i reset my phone data

Re: Data

Metal1967 — Mon, 21 Nov 2022 01:12:13 GMT

@MichaelD5991 Data counter on your phone? Or did you run out of data?

Re: Data

hTideGnow — Mon, 21 Nov 2022 01:12:22 GMT

HI @MichaelD5991

you meant PM did not reset your data when a new cycle starts?

try to clear cache, and restart the browser and re-login My Account?

or use Private or Incognito Mod to check My Account

Re: Data

Clau5550 — Mon, 21 Nov 2022 01:16:53 GMT

If you have an IPhone and are talking about tracking how much data you have used, you can go into settings, cellular, scroll down to reset statistics. If you do that on the day of your payment it will reset to 0 so you can track how much data you use.

Re: Data

HALIMACS — Mon, 21 Nov 2022 02:37:54 GMT

@MichaelD5991

If you mean you have run out of data, you could either buy a data add-on or renew your plan earlier.

Data

MichaelD5991 — Tue, 22 Nov 2022 03:03:23 GMT

I would like to know how to reset data my data will not work it’s Ben a week

Re: Data

Quigley — Tue, 22 Nov 2022 03:13:31 GMT

@MichaelD5991 Your data will reset automatically on your plan renewal date.

If you're out of data, you can go into your account and buy a data add on to tie you over until your plan renewal date.

Re: Data

JK8 — Tue, 22 Nov 2022 03:24:04 GMT

@MichaelD5991

Confirm you are out of data by logging into self service but first clear your cache and then open a new browser window in incognito. Once in self service click on the spinner icon to refresh the data usage.