topic $10 reward for using friend referral code in Get Support

$10 reward for using friend referral code

Kokoeye403 — Mon, 21 Nov 2022 00:42:45 GMT

Where can I look to confirm the credit has been added? Thanks!

Re: $10 reward for using friend referral code

hTideGnow — Sun, 20 Nov 2022 16:31:49 GMT

Hi @Kokoeye403 are you the newly joined, the one before referred?

The $10 will be on your account within 72 hours. So, login to My Account after 3 days, you should see $10 showing as Available Fund

for your friend who referred you, if he login to My Rewards site, he should see one extra friend referrals show up on his list within couple days

Enjoy

Re: $10 reward for using friend referral code

CountyDownIeUk — Sun, 20 Nov 2022 17:06:06 GMT

@Kokoeye403

The $10 shows in My Account, transactions. They say 72 hours but is usually next day.

The referral shows immediately in My Rewards, referrals.

For the referral a cha ching text is also received.

Re: $10 reward for using friend referral code

porcupine — Sun, 20 Nov 2022 17:23:36 GMT

go in to my account and check there

Re: $10 reward for using friend referral code

Auntycj — Thu, 24 Nov 2022 17:00:56 GMT

I'm not seeing a $10 referral reward even though I used a friend's code. I got a $5 "welcome gift". I wonder if they played a switcheroo and gave me that instead?

Re: $10 reward for using friend referral code

dust2dust — Thu, 24 Nov 2022 17:10:37 GMT

@Auntycj- Go back to the starting of your account payment history. It should be there. It may have already been used up on your last renewal.

Re: $10 reward for using friend referral code

Auntycj — Thu, 24 Nov 2022 18:13:36 GMT

I checked. I paid the full amount on my first billing cycle, have nothing in my rewards and nothing has been "redeemed". My upcoming bill is also for the full amount. No $10 referral bonus to be seen. Anywhere else they may have hidden it? Or do i need to specifically ask for it? I'll ask my friend if she got the $1 reward on her end.

Re: $10 reward for using friend referral code

hTideGnow — Thu, 24 Nov 2022 18:16:14 GMT

HI@Auntycj

it take 72 hours for PM to put the money into your account's Available Fund. It has been 72 hours yet? Check My Account and see any available fund

If not, open ticket with CS agent:

at : https://publicmobile.ca/chatbot.

First type My rewards are missing,
Select "Public Points"
click on "Refer A friend",
then click on "Yes, I'm the referred customer',
finally click "Click here to submit a ticket" .
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM

If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437