topic Re: Discount Carryover in Get Support

Discount Carryover

panchal — Sun, 20 Nov 2022 02:00:24 GMT

When changing phone plan to the $40 for 15GB, do the loyalty and pre-authorization payment discounts carry over and apply to the new plan price?

Re: Discount Carryover

NDesai — Sun, 20 Nov 2022 02:03:59 GMT

@panchal Yup, rewards carry over even if you change your plan.

Re: Discount Carryover

walker1 — Sun, 20 Nov 2022 02:07:51 GMT

@panchal Yes they do! No worries about that, cus all rewards and add ONS are attached to your account not the plan you have.

Re: Discount Carryover

will13am — Sun, 20 Nov 2022 02:29:53 GMT

@panchal , make sure you don't accidentally choose to switch to the new points system. Customers on the old reward system are not obligated to switch over.

Re: Discount Carryover

panchal — Sun, 20 Nov 2022 14:16:47 GMT

Is the old reward system better than the new one?

Re: Discount Carryover

Tawny — Sun, 20 Nov 2022 17:46:26 GMT

@panchal

Yes, the old rewards system is definitely better than the new points system! You'll save a lot more money on the old rewards.

Re: Discount Carryover

softech — Sun, 20 Nov 2022 17:48:47 GMT

@panchal Yes, we all agree the old one is MUCH MUCH better

here is the summary how the old one is better:

$2 Autopay is no longer there and replaced with 5% , you get less UNLESS you have the $40 plan or above
(but you get 5% for your other Add-on purchases as well)
No more loyalty rewards, meaning the loyalty discount of $1/month up to $5/month will disappear. Instead, they will only give $10 each year on the anniversary.

For someone with PM between 1st to 12th month
The old reward system will give $0 that year, versus $10 at the end of the 12th month with thew new system
For someone with PM between the 13th and 24th month:
The old reward program will give $12 that year ($1/cycle), versus $10 at the end of the 24th month with the new system
For someone with PM between months 25th and 36th:
the old reward program will give $24 that year ($2/cycle), versus $10 at the end of the 36th month with the new system
.........................
for someone with PM between months 61 and 72 (and every year after that after that point)
the old reward program will give $60/year ($5/cycle) versus $10/year under the new system
You can no longer apply $1 or $2 you got to the bill right a way, you have to collect enough to 15 points to cash out $15 in one shot
Also, you have to remember to convert your points to dollars once it reaches 15 points. PM no longer automatic apply the reward discount.

On the other hand, the goodies for new system,

- 5% Points back for add-on purchases as well

- add-ons are around 33% cheaper when you redeem with Public Points
- you can use 1 point for lucky draw, so, technically you bet $1 and can win an iPhone