topic Re: Email in Get Support

Email

Coba — Sat, 19 Nov 2022 23:34:05 GMT

I look I don't remember the email I use

Quigley — Sat, 19 Nov 2022 23:35:51 GMT

@Coba For help with that either use the Chat Bot Simon to get a ticket or send a private message to CS_Agent

They'll help you find it.

softech — Sat, 19 Nov 2022 23:35:57 GMT

@Coba you can try using Reset Password link there.

But if that does not work, PM support is your friend, just open ticket with them

1. For faster response (2-48 hours), use this direct link: https://publicmobile.ca/chatbot.

**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".

2. Or Private message to the CS Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

HALIMACS — Sun, 20 Nov 2022 00:07:30 GMT

Try all possible email addresses in the forgot password field.

The one that results in a reset password link being received is the correct one.