topic Re: I am not able to add us roaming add on in Get Support

I am not able to add us roaming add on

rlaxmi97 — Fri, 18 Nov 2022 22:24:17 GMT

Hello,

I am not able to add us roaming add on or add funds because it is saying error oops something went wrong, please try again. I have been trying for hours and need this plan asap. Please help.

Re: I am not able to add us roaming add on

softech — Fri, 18 Nov 2022 22:27:01 GMT

Hi @rlaxmi97 give it one more try.. but this time, use Incognito mode to login to My Account

Re: I am not able to add us roaming add on

rlaxmi97 — Fri, 18 Nov 2022 22:44:56 GMT

I tried incognito as well but it's still giving me the same issue

Re: I am not able to add us roaming add on

hycm53 — Fri, 18 Nov 2022 22:58:58 GMT

@rlaxmi97 Clear caches first then using incognito mode.

Re: I am not able to add us roaming add on

rlaxmi97 — Sat, 19 Nov 2022 02:11:45 GMT

I tried this as well, however it's still not working

Re: I am not able to add us roaming add on

computergeek541 — Sat, 19 Nov 2022 04:26:25 GMT

@rlaxmi97 wrote:
I tried this as well, however it's still not working

Have you tried buying the add-on by dialing 611 from your phone?