topic Re: Auto pay in Get Support

Auto pay

JenniferL1 — Fri, 18 Nov 2022 21:37:24 GMT

My auto pay didn't go through yesterday so I manually paid it this morning. The payment was successful but I still don't have service on my phone.

dabr — Fri, 18 Nov 2022 21:43:10 GMT

@JenniferL1 Have you tried rebooting or toggling airplane mode on/off yet?

JenniferL1 — Fri, 18 Nov 2022 21:44:23 GMT

Yes but still nothing 😱

hTideGnow — Fri, 18 Nov 2022 21:46:06 GMT

Hi @JenniferL1 use Private or Incognito mode to login My Account and confirm if it shows Account Active

if yes try to reseat sim card with reboot