topic Re: Change plan in Get Support

Change plan

Moca — Fri, 18 Nov 2022 01:50:02 GMT

Hi I m new if I have plan 15 G for $60 now Public mobile have good deal same just only $40 can I change ?

Re: Change plan

dabr — Fri, 18 Nov 2022 01:54:14 GMT

@Moca Just login to your self serve account (use incognito/private mode) and select Plans/Add-ons from the left side of page, then Change My Plan and Change at Next Renewal but make sure to select the correct $40 plan as there are two, use the arrow to scroll.

Re: Change plan

softech — Fri, 18 Nov 2022 01:54:53 GMT

@Moca $40 for 15GB is the best deal at the moment. Changr it first. If there is even better one later you cam always chamge to the better one later.

Re: Change plan

FedUpEasterner — Fri, 18 Nov 2022 02:35:50 GMT

If I change my $60 for 15GB 3G plan to the $40 for 15GB 4G plan do I loose the unlimited North American calling that I have with my $60 plan?

Re: Change plan

dust2dust — Fri, 18 Nov 2022 02:41:11 GMT

@FedUpEasterner- Yes. So if you still wish to call the US you would need to buy the 1000 minute add-on.

Re: Change plan

softech — Fri, 18 Nov 2022 02:41:59 GMT

@FedUpEasterner wrote:
If I change my $60 for 15GB 3G plan to the $40 for 15GB 4G plan do I loose the unlimited North American calling that I have with my $60 plan?

@FedUpEasterner Unfortunately, yes. The North American calling is part of the old plan. None of the current plan offers this anymore

So, you have to weight what you treasure to keep/have more

Re: Change plan

mystery905 — Fri, 18 Nov 2022 02:42:06 GMT

The $40 15gb plan only includes Canada wide calling, so you would lose NA calling.

Re: Change plan

computergeek541 — Fri, 18 Nov 2022 07:42:08 GMT

Re: Change plan

computergeek541 — Fri, 18 Nov 2022 08:38:39 GMT

@Brilliance wrote:
I'd recommend changing manually before the 26th, one time I picked a new plan and it didn't renew on the next billing cycle so I couldn't get it because it had already expired..

I recommened agaist this as it will cause loss of all account rewards for that billing cycle.

Re: Change plan

softech — Sat, 19 Nov 2022 17:07:54 GMT

@Moca the "Better" one might have came already..if you need more data. There is a new plan now.. $45 for 20Gb

You now have a decision to make 🙂