topic Re: new number still not working in Get Support

new number still not working

Papabear40 — Thu, 17 Nov 2022 16:08:34 GMT

You had them give me a new number until they can port my old number over in a few days but the new number still shows "not registered on network"

Re: new number still not working

JK8 — Thu, 17 Nov 2022 16:12:48 GMT

@Papabear40

Have you tried rebooting, resetting network settings or reinstalling SIM card? When were you porting your number over? Did you leave your old sim in your phone to receive the confirmation text to port your number over?

Re: new number still not working

Papabear40 — Thu, 17 Nov 2022 18:16:51 GMT

They could not port old number over and they they added a new number to the sim but it never worked?