topic Re: network in Get Support

network

LATM — Sun, 20 Nov 2022 16:56:19 GMT

why i am getting silent notifications telling me to sign in to network..public mobile?

i go to settings and all seems well..been receiving these notifications for few days now.

LATM

Re: network

Meow — Thu, 17 Nov 2022 14:27:10 GMT

It could be your phone loses connection to network and then notification kicks in to let you know it is connected again. If it bothers you, disable notification.

Re: network

softech — Thu, 17 Nov 2022 14:38:12 GMT

@LATM Is voice call working?

is data work?

usually sign in to network prompt comes up because the data are all used up for the cycle

Can you login to My Account using incognito mode and confirm if you still have data left? Again, please use Incognito mode to login to get the correct usage

Re: network

Quigley — Thu, 17 Nov 2022 14:40:28 GMT

@LATM

It could be that your losing the connection once in awhile while you're on wifi and your also out of data. Sign in to your account and check out the amount of data you have left to use for the month.

Re: network

LATM — Thu, 17 Nov 2022 15:03:01 GMT

thank you

Re: network

Quigley — Thu, 17 Nov 2022 15:09:12 GMT

@LATM

I knew exactly what you were talking about, cus it happens to people who I know and their baffled too. Glad to help.

Re: network

Jenna-go — Fri, 25 Aug 2023 16:01:23 GMT

Well I have a lot of data left but still something outside the country don't have network like it's gone for couple of mins and then back.

Re: network

hTideGnow — Fri, 25 Aug 2023 16:03:47 GMT

@Jenna-go wrote:
Well I have a lot of data left but still something outside the country don't have network like it's gone for couple of mins and then back.

HI@Jenna-go

outside the country means out of Canada? or you just meant in rural?

if it is in rural, it is possible, what phone do you have?

Re: network

Jenna-go — Fri, 25 Aug 2023 17:27:28 GMT

In the rural areas mostly... Both in Google pixel and iPhone..