Security issue

TimRip — Thu, 17 Nov 2022 03:00:31 GMT

My account has been hijacked.

Re: Security issue

HALIMACS — Thu, 17 Nov 2022 03:06:04 GMT

Sign into self serve and mark account lost/stolen, then contact CSA:

To contact a Customer Support Agent, there are 2 methods:

Use the ticketing system for a faster response time. Click here and type Customer Support Agent, then select Contact Us, then select Other (or the topic that more closely matches your request). Click the result which states Click here to submit a ticket and follow the prompts, or,
Send a private message to the Customer Support Agent by clicking here You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

Re: Security issue

TimRip — Thu, 17 Nov 2022 03:22:04 GMT

Ridiculous!! I’ve been redirected around in circles trying to resolve this issue of someone using my number. My phone is NOT lost or stolen. Just my account is. Help!!!!!!

topic Security issue in Get Support

Security issue

Re: Security issue

Re: Security issue