topic Re: Upgrading plan - keep all bonuses? in Get Support

Upgrading plan - keep all bonuses?

kojwalton — Wed, 16 Nov 2022 18:30:58 GMT

Probably a stupid question, but if I upgrade from my $40 for 5G plan to $40 for 15G plan, do I keep all the bonus Gigs and LD international minutes I’ve been given last few years? Guess I’m a saver. Thanks!

Re: Upgrading plan - keep all bonuses?

Quigley — Wed, 16 Nov 2022 18:39:09 GMT

@kojwalton

Yes, you'll get to keep all those Goodies!

Re: Upgrading plan - keep all bonuses?

Yummy — Wed, 16 Nov 2022 18:39:38 GMT

There is no stupid question!

Your bonuses received from PM, add-ons, rewards are tied up to your Account, not particular plan.

So changing plan does not affect what you have in terms of bonuses, rewards, add-ons.

ONLY promo xGB associated with particular plan will be lost when changing plan.