topic New deal. in Get Support

New deal.

Noakes670 — Wed, 16 Nov 2022 00:11:22 GMT

I just signed up for the $40 15G at 4G speeds. I do have $6.00 in rewards on my bill every month. If I changed my bill to this new deal will the rewards still take? So my new bill next month should be $40 -$6 plus tax? Thanks.

Re: New deal.

HALIMACS — Wed, 16 Nov 2022 00:14:18 GMT

Yes, @Noakes670 , your rewards will remain, so long as you DON'T switch to Public Points.

And the amount of reduction each cycle will not change so long as the components of the reward aren't removed (i.e. any referral rewards or auto-pay rewards which are part of it aren't removed). The loyalty reward for years of service only 'goes away' when the account is closed.

Re: New deal.

will13am — Wed, 16 Nov 2022 01:08:22 GMT

@Noakes670 , just to be clear the recurring rewards that you were receiving is not affected by the plan change, however, if you made the plan change immediate instead of at the regular renewal cycle, you will not receive any reward for the immediate plan change. The rewards will continue as normal on the next scheduled renewal.