topic Re: New phone in Get Support

New phone

mustang66kd — Sun, 20 Nov 2022 05:24:24 GMT

Hi. Im purchasing a new phone today. What do I need to do to set this up? Going from an 8plus to a 12.
thank you!

Re: New phone

dust2dust — Mon, 14 Nov 2022 17:41:10 GMT

Pull the sim out and put it in the new.

@CountyDownIeUkcan suggest things you might need to do in the Apple world.

Re: New phone

mustang66kd — Mon, 14 Nov 2022 17:42:31 GMT

Ohh. Haha. That sounds easier than I expected. I appreciate your reply. Keep up the good work helping us technically challenged folks

Re: New phone

dust2dust — Mon, 14 Nov 2022 17:43:36 GMT

Is this a new phone or new to you but used phone? If used, be sure to check devicecheck.ca before handing over the money.

Re: New phone

CountyDownIeUk — Mon, 14 Nov 2022 17:43:47 GMT

Both phones fully charged.

Make sure old phone is up to date for iOS.

Put them on a table side by side.

Start to set up new phone.....then it will ask you to copy the old one.

Let it copy.

Take sim out of old phone and put into new.

Reboot new phone.

See if new phone needs an iOS update.

Re: New phone

dust2dust — Mon, 14 Nov 2022 17:48:14 GMT

Thanks@CountyDownIeUk . So all the device registrations, AppleID stuff etc happen somewhere in that process?

Re: New phone

CountyDownIeUk — Mon, 14 Nov 2022 17:58:16 GMT

@dust2dust wrote:
Is this a new phone or new to you but used phone? If used, be sure to check devicecheck.ca before handing over the money.

There are more checks than that to do!

Device check is for phones registered in Canada. If a phone is blacklisted in another country it should work here.....but maybe not.

Check here for originating carrier and sim lock. https://imei24.com/check/iphone_lock_checker/

Also verify as per pic.

Re: New phone

maxdipro — Mon, 14 Nov 2022 17:56:00 GMT

HI Mustang

Make sure the phone you got is unlocked if so its really easy to just put the public sim card in and it should work

cheers

welcome aboard

Re: New phone

CountyDownIeUk — Mon, 14 Nov 2022 18:01:04 GMT

@maxdipro wrote:
HI Mustang
Make sure the phone you got is unlocked if so its really easy to just put the public sim card in and it should work
cheers
welcome aboard

If originally purchased in Canada.....it’s unlocked. And for sure will work if was on Telus or Koodo.

See unlocked verification in pic below.

Re: New phone

Yummy — Mon, 14 Nov 2022 18:18:14 GMT

If this is Apple, see if you have to do anything with apple ID or similar. Otherwise putting SIM into new phone should do the trick.