topic Re: Funds in my account in Get Support

Funds in my account

dalcourtg — Sun, 13 Nov 2022 23:00:10 GMT

Hello. I want to cancel my plan. So I enable my payment. But I have 20$ funds in my account. How can I can get them back or transfer them in my daughter account? Thank you.

Re: Funds in my account

walker1 — Sun, 13 Nov 2022 23:03:34 GMT

@dalcourtg

Sorry that's not allowed here.

Transfer of money between accounts isn't allowed. Also this is a prepaid service so there's no refunds. So sorry 😑

Re: Funds in my account

computergeek541 — Sun, 13 Nov 2022 23:02:10 GMT

@dalcourtg wrote:
Hello. I want to cancel my plan. So I enable my payment. But I have 20$ funds in my account. How can I can get them back or transfer them in my daughter account? Thank you.

Sorry, but this cannot be done. You either need to use up the balance or it will be lost.

Re: Funds in my account

BKNS27 — Sun, 13 Nov 2022 23:27:54 GMT

@dalcourtg

Just cancel your account the day before your renewal date. So port your number the day or the day before your renewal day. Unfortunately, PM is a prepaid plan to the member of the account so funds can’t be transferred to your daughter’s account.

Re: Funds in my account

Yummy — Mon, 14 Nov 2022 00:41:51 GMT

You cannot. Money on your account are your money. No refunds, no transfers. Buy some lavish add-on and use every single byte...

Re: Funds in my account

walker1 — Mon, 14 Nov 2022 00:47:21 GMT

The think the OP knows all that already, like two hours ago.