topic Re: I need to unlock my SIM card, need PUK code in Get Support

I need to unlock my SIM card, need PUK code

Collimj — Sun, 13 Nov 2022 22:44:52 GMT

dust2dust — Sun, 13 Nov 2022 22:48:20 GMT

What is the exact message your phone is giving you? Is this a Samsung?

Adding - Thanks, but questions are not solutions. Maybe you wanted to click reply but the accept as solution button snuck in 🙂

walker1 — Sun, 13 Nov 2022 22:47:42 GMT

You might have to get that from a customer service rep. So either use the Simon chat to get a ticket or send a private message to CS_Agent

Collimj — Sun, 13 Nov 2022 22:48:17 GMT

No, it’s an I phone. I’ll see if I can take a pic of the message.

dust2dust — Sun, 13 Nov 2022 22:52:58 GMT

Don't bother. The above reply is what you need. Samsung phones use the term PUK for the phone being locked.

I guess you were fiddling with sim security.

walker1 — Sun, 13 Nov 2022 22:55:13 GMT

You'll definitely have to get that code from a customer service rep then.

Use chat for a ticket or send private message to CS_Agent

CountyDownIeUk — Sun, 13 Nov 2022 23:52:20 GMT

What is the source of funds?

Top ups?

Rewards?

If you contact a CSA, I would ask to transfer to another account. That way it is not a loss to PM.