topic Re: What contributes to Data usage? in Get Support

What contributes to Data usage?

geobryden — Thu, 27 Oct 2022 18:51:45 GMT

Brand new here and my daughter set me up on the basic $15/mo plan, so minimal data but I used it all within the first 5 days of having this phone and have no idea how. I have no apps on the phone, no web searching etc. It is basically just for emergency purchases. My iPad is linked to it, so I do get messages that are sent to my iPad on this phone, but my phone is also only turned on when I am at home and connected to wifi so I am at a loss as to what would be using my minimal data that I have? Any input is appreciated.

Re: What contributes to Data usage?

softech — Thu, 27 Oct 2022 18:59:25 GMT

@geobryden honest, it is hard to say

is that an iPhone?

You can do this when you have the data back again. Go to Settings > Cellular or Settings > Mobile Data, and tap Reset Statistics and then go back in couple days to observe the usage there and you can tell which app used the data

And to minimize data use , generally you will disable background data use. Make sure you disable app update on data.

And for now, if you need the data, go to My Account and go to Plan and Add-on page and then by data add-on

Re: What contributes to Data usage?

geobryden — Thu, 27 Oct 2022 19:15:50 GMT

Hello - Yes it is an iPhone that I am using. I checked and the background refresh is off and I have reset the statistics so Ill be able to see where the useage is once my month rolls over, thank you for that suggestion. Still lost as to what would use it...

Re: What contributes to Data usage?

softech — Thu, 27 Oct 2022 19:19:41 GMT

@geobryden make sure you turn on "Low Data Mode"

Go to Settings and tap Cellular
Tap Cellular Data Options, then turn on Low Data Mode.

And also disable Wifi Assist

Re: What contributes to Data usage?

BKNS27 — Thu, 27 Oct 2022 19:32:17 GMT

@geobryden

Another option is to enable (turn on) Airplane mode when you are not using your phone then disable when you are using your phone.

There are background updates to built-in iPhone apps.

Re: What contributes to Data usage?

Yummy — Thu, 27 Oct 2022 22:28:40 GMT

If you have DATA On all the time then default apps and/or OS can use it for updates or just to check Internet for whatever dumb reason.

You can always check your usage logging in to your account and try to figure out when data is used. If it is around midnight-1AM then it is your phone behaving.

Re: What contributes to Data usage?

moonmack — Thu, 27 Oct 2022 22:29:18 GMT

I have a similar problem and reset the cellular data counter. I used a whole bunch of data in the night while I was sleeping, the iPhone was in range of Wifi, and “low data mode” was enabled. Looking at the usage the biggest use of cellular was 258MB to “Software Updates”. I can turn the phone to airplane mode for night (or turn the phone off), but otherwise I don’t know how to stop this. It is very annoying when I have 250MB included with my monthly plan. Any ideas?

Re: What contributes to Data usage?

softech — Thu, 27 Oct 2022 22:38:31 GMT

@moonmack from what I know, iOS updates do not download over cellular data

And if you are checking usage history, the usage you see around midnight-1AM does not mean your phone is downloading at that time. PM only update data entries twice a day, so usage of any entry is just a total usage since the timestamp of last entry

Re: What contributes to Data usage?

gpixel — Fri, 28 Oct 2022 05:40:14 GMT

@moonmack

disable your mobile data while you're at home. i either wifi or data enabled, never both. iPhones need a minimum of 1gb imo. iMessage will eat up 250mb quickly

Re: What contributes to Data usage?

darlicious — Fri, 28 Oct 2022 09:27:53 GMT

@geobryden

Turn off syncing to your other devices or on wifi only. Turn off iMessage and enable SMS/MMS instead. Keep your mobile data off unless needed.

Re: What contributes to Data usage?

moonmack — Sun, 13 Nov 2022 20:10:10 GMT

System data usage

It says I used a gig of data this month, and it looks to me like it might be software updates …

Re: What contributes to Data usage?

dust2dust — Sun, 13 Nov 2022 20:13:24 GMT

@CountyDownIeUk- Can you help this customer with conserving data on their iphone.

Re: What contributes to Data usage?

CountyDownIeUk — Sun, 13 Nov 2022 21:21:50 GMT

@moonmack

@geobryden

Go into settings, cellular, scroll down, only switch on what apps you want to use when data is turned on. Scroll down more and reset statistics.

Go to settings, general, background refresh, all switches on.....but click Wi-Fi only.

I only have turned ON, safari, mail and Find My.

Turn off iCloud Drive too. And Personal Hotspot.

Don't worry the apps that are off, WILL work on wifi.

Then consider turning data off all the time. Turn on to make checks and then back off.

Leave iMessage on!! Some people don’t understand iPhones well enough, to be qualified to make the suggestion, to turn iMessage off.

Re: What contributes to Data usage?

moonmack — Sun, 13 Nov 2022 20:57:30 GMT

Okay, thanks.

Background App Refresh was set to Wi-Fi & Cellular Data, so hopefully switching that to wifi helps.