https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903233#M617500 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Meow_0-1668299355593.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/D358C8D565F088542DCB58E37E230E5D/responsive_peak/images/image_not_found.png" alt="Meow_0-1668299355593.png" /></span></P><P>&nbsp;</P> Sun, 13 Nov 2022 00:30:50 GMT Meow 2022-11-13T00:30:50Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903229#M617498 <P>I need to update my master card information.&nbsp;</P><P>&nbsp;</P> Sun, 13 Nov 2022 00:13:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903229#M617498 Gathie 2022-11-13T00:13:15Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903230#M617499 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/263045">@Gathie</a>&nbsp; you can do it yourself.&nbsp;</P><P>&nbsp;</P><P>Just login to My Account, go to Payment page, Manage payment method and Update card information.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="https://selfserve.publicmobile.ca/en/account/payment/manage-card" style="width: 689px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/70761iDEBBBABB8B851C38/image-size/large?v=v2&amp;px=999" role="button" title="E2-UpdateCreditCard_Watermarked.jpg" alt="https://selfserve.publicmobile.ca/en/account/payment/manage-card" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">https://selfserve.publicmobile.ca/en/account/payment/manage-card</span></span></P><P>Once updated, you can then click Reactivate my plan amd follow the steps to make a manual payment&nbsp;</P> Sun, 13 Nov 2022 00:17:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903230#M617499 softech 2022-11-13T00:17:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903233#M617500 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Meow_0-1668299355593.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/D358C8D565F088542DCB58E37E230E5D/responsive_peak/images/image_not_found.png" alt="Meow_0-1668299355593.png" /></span></P><P>&nbsp;</P> Sun, 13 Nov 2022 00:30:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903233#M617500 Meow 2022-11-13T00:30:50Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903879#M618006 <P>I have tried every which way to have my new card registered but it will not proceed past the SAVE PAYMENT INFORMATION without saying the opps message about something wrong try later? I have been to the bank. My card is active and working.</P> Mon, 14 Nov 2022 20:02:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903879#M618006 Gathie 2022-11-14T20:02:32Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903880#M618007 <P>The Save Payment Information will not accept my card information. &nbsp;I get the opps sorry message suggesting I try again later?</P> Mon, 14 Nov 2022 20:03:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903880#M618007 Gathie 2022-11-14T20:03:54Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903881#M618008 <P>I’ve tried to put money in the account to cover this month’s bill but it will not accept the new card info?</P> Mon, 14 Nov 2022 20:04:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reactivate-my-account/m-p/903881#M618008 Gathie 2022-11-14T20:04:56Z