topic SIM in Get Support

SIM

sunprincess80 — Sat, 12 Nov 2022 20:07:28 GMT

Purchased a new SIM card but when I update it in my account it doesn’t update after I hit enter

Re: SIM

JK8 — Sat, 12 Nov 2022 20:08:41 GMT

@sunprincess80

When using self service clear your browser cache and go incognito/private mode.

Re: SIM

Outdoorsman — Sat, 12 Nov 2022 20:10:48 GMT

@sunprincess80 hi why are you changing sim was your phone lost/stolen ? if your accont was placed in lost stolen mode you need to click on it again before you can change sim