topic Re: creating a new account for my wife. in Get Support

creating a new account for my wife.

DonGP — Sat, 12 Nov 2022 19:10:14 GMT

Kello I have set up my wife's phone and now need to create a community account for her.

Re: creating a new account for my wife.

HALIMACS — Sat, 12 Nov 2022 19:17:51 GMT

Follow this link to create the community account:

https://productioncommunity.publicmobile.ca/t5/user/userregistrationpage?dest_url=https:%2F%2Fproductioncommunity.publicmobile.ca%2Ft5%2FPublic-Mobile-Community%2Fct-p%2FPublic_Mobile_Community

Re: creating a new account for my wife.

Yummy — Sat, 12 Nov 2022 19:15:59 GMT

New Community account?
Very simple; click on New User?... on main Community screen. Advisable is to use same email if you care for any rewards from Community.

Re: creating a new account for my wife.

DonGP — Sat, 12 Nov 2022 19:19:31 GMT

Cant find "NEW USER" and have gone to the the community site and still cant see how to create a new account for her.

Re: creating a new account for my wife.

DonGP — Sat, 12 Nov 2022 19:24:09 GMT

?? maby I have to remove me as a community member before I can add her?? If so how do I do this??

Re: creating a new account for my wife.

DonGP — Sat, 12 Nov 2022 19:28:54 GMT

Her phone has already been set up with a PM sin card and is working as such.

Re: creating a new account for my wife.

DonGP — Sat, 12 Nov 2022 19:30:13 GMT

When I follow that link it brings me back to my account Maby I need to debleat my account. How do I do that?

Re: creating a new account for my wife.

softech — Sat, 12 Nov 2022 19:34:49 GMT

@DonGP to create a new Community account for your wife, logoff from your current account. Once you are logged off, come to this link and you can create a new account

https://productioncommunity.publicmobile.ca/t5/user/userregistrationpage

Re: creating a new account for my wife.

DonGP — Sat, 12 Nov 2022 19:51:00 GMT

boy I must be stupid I cant even fing the "LOG OFF" button I only see the sign in button.

Re: creating a new account for my wife.

AnneMP — Sat, 12 Nov 2022 20:00:54 GMT

Wow I think my brain just woke up I believe I have created a community account for her, now I need to see if I can access her account so I can set up payments.

Re: creating a new account for my wife.

softech — Sat, 12 Nov 2022 20:19:10 GMT

@DonGP @AnneMP For payment, you need to access her My Account. Let us know if everything goes well

Re: creating a new account for my wife.

AnneMP — Sat, 12 Nov 2022 20:35:23 GMT

Wow I finely got my brain working and have Anne Marie set up with her community and Public Mobile account and things are working great, thank you all for all your help.

Don