topic Re: Phone Compatibility in Get Support

Phone Compatibility

Awi — Sat, 12 Nov 2022 18:15:08 GMT

Does choosing either Public Mobile's 4G Speed or 3G Speed plan have any effect on frequency band compatibility with a phone?

Re: Phone Compatibility

computergeek541 — Sun, 13 Nov 2022 01:29:08 GMT

The plans being advertized as 3g or 4g is only about speed. Both types of plans jae the same networks.

Re: Phone Compatibility

Awi — Sat, 12 Nov 2022 18:22:49 GMT

Don't I need to match a phone's 3G frequency bands to Public Mobile's 3G frequency bands if I choose a 3G Speed plan?

Re: Phone Compatibility

Outdoorsman — Sat, 12 Nov 2022 18:22:50 GMT

@Awi hi these are the bands used ,as long as your phone can use most of these bands you should be ok .

Re: Phone Compatibility

Awi — Sat, 12 Nov 2022 18:47:00 GMT

@Outdoorsman

I'm having trouble understanding even the most basic things about mobile phones as I've never had one. I'm of an older generation and trying to transition from a landline to a mobile phone for the very first time. Therefore, when I look at a phone's specs and try to match it up against Public Mobile's bands, I'm completely lost, so I don't even know how to do what is in your reply. I'm still just trying to learn enough to take the next little steps as I go along.

Re: Phone Compatibility

Outdoorsman — Sat, 12 Nov 2022 18:49:09 GMT

@Awi what type and model of phone are you using ,I can check to see if it's compatible if you like

Re: Phone Compatibility

Awi — Sat, 12 Nov 2022 18:54:20 GMT

Thank you ever so kindly @Outdoorsman

I'm considering buying this: https://www.amazon.ca/gp/product/B09DV1DRDW/ref=ask_ql_qh_dp_hza?th=1

Re: Phone Compatibility

Outdoorsman — Sat, 12 Nov 2022 18:57:21 GMT

@Awi hi yes that phone will be fine to use with public 😁

Re: Phone Compatibility

Awi — Sat, 12 Nov 2022 19:07:20 GMT

Gosh, thank you ever so much @Outdoorsman

One last thing if I may...Can I confirm that I understand correctly, that choosing different speed plans (2G, 3G, 4G) has no bearing on a phone's frequency band compatibility?

Re: Phone Compatibility

Outdoorsman — Sat, 12 Nov 2022 19:10:52 GMT

@Awi hi in your case you can get a 3 g or 4g plan here you have the bands you need with that phone

Re: Phone Compatibility

Awi — Sat, 12 Nov 2022 19:16:18 GMT

A thousand Thank You's to you @Outdoorsman and all of the kind folks here.

Re: Phone Compatibility

computergeek541 — Sat, 12 Nov 2022 20:09:25 GMT

@Awi wrote:
Gosh, thank you ever so much @Outdoorsman

One last thing if I may...Can I confirm that I understand correctly, that choosing different speed plans (2G, 3G, 4G) has no bearing on a phone's frequency band compatibility?

As from earlier, all of Public Mobile's price plans use the same network types.

Re: Phone Compatibility

sheytoon — Sat, 12 Nov 2022 22:07:23 GMT

Choosing a 3G speed plan or 4G speed plan has no impact on your phone's compatibility. Both plans can use 3G and 4G networks.