topic Re: sim card is bloked in Get Support

sim card is bloked

ugo381 — Sat, 12 Nov 2022 16:17:17 GMT

i tried to find the password or the sim card many times and the phone bloked.... its talking about PUK something..... help!!

Re: sim card is bloked

dust2dust — Sat, 12 Nov 2022 16:19:07 GMT

Stop! Many times? We need to know exactly which PUK it wants. Is this a Samsung phone?

Re: sim card is bloked

Outdoorsman — Sat, 12 Nov 2022 16:24:28 GMT

@ugo381 hi more info please,is this a new activation? did you sim lock your phone? what is the exact message?

Re: sim card is bloked

ugo381 — Sat, 12 Nov 2022 16:27:48 GMT

hi its a i phone 6S

Re: sim card is bloked

gpixel — Sat, 12 Nov 2022 16:30:14 GMT

@ugo381

the default sim pin was 1234 unless you changed it at some point. obviously the puk is a different code and you need to contact customer support for the puk code

Re: sim card is bloked

ugo381 — Sat, 12 Nov 2022 16:30:26 GMT

i was in cuba last 10 days and since the web reception is ver poor i tried to play with the settings.... trying to find the sim card password and tried too many times... it blocked and now it is saying sim card not valid

Re: sim card is bloked

ugo381 — Sat, 12 Nov 2022 16:33:15 GMT

i tried a lot of my password... lol

Re: sim card is bloked

dust2dust — Sat, 12 Nov 2022 16:42:33 GMT

You will need a new sim and yes contact support for the code when you have the new sim. Explain this all to them.