topic Re: 15GB $40 plan is gone I'm guessing? New or existing in Get Support

15GB $40 plan is gone I'm guessing? New or existing

torontokris — Sat, 12 Nov 2022 15:18:33 GMT

Before it wasn't advertised but you could still go into plans and choose it.

Or for new customers activate a sim and it was there?

Is it now gone for everyone other than those that signed up via email?

I already have it chosen for my next renewal was wondering for those who don't have it if they can still select it / new customers when they activate

Re: 15GB $40 plan is gone I'm guessing? New or existing

hairbag1 — Sat, 12 Nov 2022 15:21:18 GMT

Looks to still be available to existing customers.

Re: 15GB $40 plan is gone I'm guessing? New or existing

softech — Sat, 12 Nov 2022 15:24:48 GMT

@torontokris login with Incognito mode and you should still see the plan there

Re: 15GB $40 plan is gone I'm guessing? New or existing

walker1 — Sat, 12 Nov 2022 15:34:35 GMT

@torontokris

Try logging into your account using another browser in incognito or private mode. You should see it there still ☺️.

Re: 15GB $40 plan is gone I'm guessing? New or existing

kaytus — Sat, 12 Nov 2022 16:11:55 GMT

@torontokris As i posted yesterday. As long as the new customer registered their email yesterday. they still can have this plan until Nov 27, 2022, to activate their special plan.I hope it is clear now.

Re: 15GB $40 plan is gone I'm guessing? New or existing

fujiyama — Sat, 12 Nov 2022 23:38:33 GMT

According to the announcement post and additional reply from J_PM, new customers have until Nov. 27th, no email registration required. While existing customers are supposed to register their email yesterday if they want the plan.

But many confirmed that existing users can still see this plan in their account, so...¯\_(ツ)_/¯

Exp: Nov 27 for everyone, which is great 👍