topic Re: US data in Get Support

US data

wdaxley — Fri, 11 Nov 2022 06:49:23 GMT

Once again I am in the U S and having issues. I get messages.saying I am out of data. I go onto my account t and it tells me I have not used any of US add ons. Who do I believe ? These Add Ons never.seem to work properly.

Re: US data

dust2dust — Fri, 11 Nov 2022 06:52:19 GMT

Click on the little spinner refresh icons lower or use private mode to get updated information.

Manually connect to T-Mobile to be sure to be able to use what remains of their old 2G network for talk. Text and data should be fine.

Re: US data

softech — Fri, 11 Nov 2022 06:52:47 GMT

@wdaxley which network you were connecting to? T-Mobile or AT&T

And if you login to My Account using Incognito mode, does it still show you used up all the data?

And I guess it has not been 10 days (240 hours) yet since you bought the roaming addon?