topic Re: Not receiving any calls or texts. in Get Support

Not receiving any calls or texts.

BryceO — Tue, 08 Nov 2022 22:09:11 GMT

I just signed up for the Public Mobile Network and I'm not getting any texts or calls.

Re: Not receiving any calls or texts.

JK8 — Tue, 08 Nov 2022 22:00:04 GMT

@BryceO

Did you leave your old sim in to get the text to confirm your port?

Re: Not receiving any calls or texts.

will13am — Tue, 08 Nov 2022 22:05:01 GMT

Did you do a number transfer? Until the transfer is complete, incoming calls would continue to go to the old phone service. Also you need to have confirmed the number transfer via the old service in order for it to complete. If you have done this, then it might take a bit of time for the transfer to complete.

Re: Not receiving any calls or texts.

Yummy — Tue, 08 Nov 2022 22:10:10 GMT

Did you port in your number?

Can you call/SMS out?

Re: Not receiving any calls or texts.

BryceO — Tue, 08 Nov 2022 22:13:15 GMT

I had forgotten to accept the port via text with the old sim card. My bad!

Re: Not receiving any calls or texts.

hTideGnow — Tue, 08 Nov 2022 22:15:10 GMT

Hi @BryceO I will send you a number and you can talk to PM porting team to re-initate the porting request

Remember to put the old sim card back

Re: Not receiving any calls or texts.

BryceO — Tue, 08 Nov 2022 22:17:23 GMT

Thanks, I got it sorted out now.