topic Re: Activation in Get Support

Activation

BendS868 — Tue, 08 Nov 2022 19:44:22 GMT

How soon after activation/mobile number transfer do I wait before being able to use my PM SIM with my existing/old cel number?

Re: Activation

dabr — Tue, 08 Nov 2022 19:48:32 GMT

@BendS868 Did you reply to the transfer request text from the old provider with a YES within 90 minute window? If yes, then put your PM SIM in your phone and reboot and see if you have service making sure calls/text (in/out) plus data is working.

Re: Activation

hTideGnow — Tue, 08 Nov 2022 20:04:40 GMT

HI@BendS868 as long as you got a text from your provider, and you replied YES, you can put your PM sim card in the phone

With your PM sim , you can first make outbound calls. But inbound calls will work later. Likely another 30 mins to 2 hours. So, reboot your phone every 30 mins for update and test the inbound calls. If the calls reach your PM sim card, then porting is done