topic Payment Date Changed in Get Support

Payment Date Changed

Dougtiggg — Tue, 08 Nov 2022 16:44:20 GMT

I got a Public Mobile account about a year ago with an automatic monthly payment which was made on the 13th of every month. After several months the payment was charged to my account on the 11th of the month. This month, the payment will be charged on the 10th of the month. What's going on?

Re: Payment Date Changed

walker1 — Tue, 08 Nov 2022 16:47:04 GMT

@Dougtiggg

That's because the plan is for 30 days.

So your renewal date will move up one day earlier, in most months but not all.

Re: Payment Date Changed

Outdoorsman — Tue, 08 Nov 2022 16:46:20 GMT

@Dougtiggg hi you are on a 30 day cycle not monthly therefor it changes with months that have 31 days

Re: Payment Date Changed

BKNS27 — Tue, 08 Nov 2022 17:02:31 GMT

@Dougtiggg

That is because PM is only a 30 days cycle not on monthly cycle so we pay an additional 5 days in a year.

Re: Payment Date Changed

Meow — Tue, 08 Nov 2022 17:42:10 GMT

PM billing period is 30 days so only few months billing day might be the same. The rest it will slowly creep toward beginning of the month and so on.

Re: Payment Date Changed

Dougtiggg — Tue, 08 Nov 2022 22:54:52 GMT

Thanks all, makes sense now!