topic $40 for 15gigs in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/40-for-15gigs/m-p/900712#M615567 <P>I changed from the 1 gig a month for $25 to the 15gigs per month for $40 for my renewal date November 6, 2022. The new plan amount was taken from my account, but the plans details have not changed. What is happening? Thank you&nbsp;</P> Mon, 07 Nov 2022 15:53:10 GMT stephdean45 2022-11-07T15:53:10Z $40 for 15gigs https://productioncommunity.publicmobile.ca/t5/Get-Support/40-for-15gigs/m-p/900712#M615567 <P>I changed from the 1 gig a month for $25 to the 15gigs per month for $40 for my renewal date November 6, 2022. The new plan amount was taken from my account, but the plans details have not changed. What is happening? Thank you&nbsp;</P> Mon, 07 Nov 2022 15:53:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/40-for-15gigs/m-p/900712#M615567 stephdean45 2022-11-07T15:53:10Z Re: $40 for 15gigs https://productioncommunity.publicmobile.ca/t5/Get-Support/40-for-15gigs/m-p/900713#M615568 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/214142">@stephdean45</a>&nbsp;, it is likely that you are seeing a cached page of your self serve account.&nbsp; Please try again using incognito mode on your browser.</P> Mon, 07 Nov 2022 15:55:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/40-for-15gigs/m-p/900713#M615568 will13am 2022-11-07T15:55:39Z Re: $40 for 15gigs https://productioncommunity.publicmobile.ca/t5/Get-Support/40-for-15gigs/m-p/900715#M615569 <P>If you are charged then new plan is in place. To double check:</P><P>Try using different browser. Try Incognito mode. Clear browser’s cache. Try forced refresh. Click on little spinner refresh icons lower down.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Meow_0-1667836489020.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/6AA86F09803EA3EFE1595F8650FE375E/responsive_peak/images/image_not_found.png" alt="Meow_0-1667836489020.png" /></span></P><P>&nbsp;</P> Mon, 07 Nov 2022 15:56:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/40-for-15gigs/m-p/900715#M615569 Meow 2022-11-07T15:56:52Z