topic Re: questioning my data usage in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/questioning-my-data-usage/m-p/900475#M615361 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/105447">@OldnRusty</a>&nbsp;the sire has some cache problem&nbsp;</P><P>&nbsp;</P><P>try login My Account again&nbsp;<STRONG>using Incognito mode</STRONG> and you should see the correct usage</P> Sun, 06 Nov 2022 21:30:30 GMT softech 2022-11-06T21:30:30Z questioning my data usage https://productioncommunity.publicmobile.ca/t5/Get-Support/questioning-my-data-usage/m-p/900471#M615357 <P>Looking at my account for Nov.3 - Dec. 3, it says I have used all my allotted data for the month already (1024 MB).</P><P>&nbsp;</P><P>Looking at my detailed usage, I used about 55 MB on November 3rd, 2 MB on November 4th, and 125 MB on November 5th. Today's usage is not displayed yet, but I have been on WIFI all day, so my usage today should be zero.&nbsp; Why would my account say all my data for Nov.3-Dec. has already been used?</P> Sun, 06 Nov 2022 21:24:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/questioning-my-data-usage/m-p/900471#M615357 OldnRusty 2022-11-06T21:24:58Z Re: questioning my data usage https://productioncommunity.publicmobile.ca/t5/Get-Support/questioning-my-data-usage/m-p/900472#M615358 <P>Try this first...</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="refresh.jpg"><img src="https://productioncommunity.publicmobile.ca/skins/images/6AA86F09803EA3EFE1595F8650FE375E/responsive_peak/images/image_not_found.png" alt="refresh.jpg" /></span></P> Sun, 06 Nov 2022 21:30:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/questioning-my-data-usage/m-p/900472#M615358 hairbag1 2022-11-06T21:30:08Z Re: questioning my data usage https://productioncommunity.publicmobile.ca/t5/Get-Support/questioning-my-data-usage/m-p/900475#M615361 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/105447">@OldnRusty</a>&nbsp;the sire has some cache problem&nbsp;</P><P>&nbsp;</P><P>try login My Account again&nbsp;<STRONG>using Incognito mode</STRONG> and you should see the correct usage</P> Sun, 06 Nov 2022 21:30:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/questioning-my-data-usage/m-p/900475#M615361 softech 2022-11-06T21:30:30Z Re: questioning my data usage https://productioncommunity.publicmobile.ca/t5/Get-Support/questioning-my-data-usage/m-p/900480#M615365 <P>Thanks. that solution resolved the poor math on the part of the webpage.</P> Sun, 06 Nov 2022 21:36:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/questioning-my-data-usage/m-p/900480#M615365 OldnRusty 2022-11-06T21:36:08Z