topic Re: Not able to log in. in Get Support

Not able to log in.

juliaribk — Sun, 06 Nov 2022 18:22:05 GMT

When I login to my account it shows "the page is expired ". Why? All credentials are correct. Where is my account located?

Re: Not able to log in.

Outdoorsman — Sun, 06 Nov 2022 18:24:18 GMT

@juliaribk hi try using a different browser in private or incognito mode try to sign in again

Re: Not able to log in.

hTideGnow — Fri, 17 Feb 2023 13:37:26 GMT

Hi @juliaribk you can also try to press Back and Refresh and relogin, it might work

you can try with clear cache and restart browser

Or Private/Incognito mode, or a different browser

Re: Not able to log in.

Jboeringa — Sun, 06 Nov 2022 18:38:27 GMT

I had the same thing. If you are on your phone and you select for google to automatically input your info, it will automatically also press the sign-in. If you then hit the sign-in button as it's loading, it will show the pahe is expired page. That was what was happening to me. Try giving it some time for the page to load?

Re: Not able to log in.

sarahcalgary — Sun, 06 Nov 2022 18:58:07 GMT

Have had same problem and tried above solutions including entering info manually...and trying on a different device. Sometimes I get in and sometimes not. Most reliable is to open my account on my desktop PC. It's really frustrating. Would love to know how to fix this.

Re: Not able to log in.

popping — Sun, 06 Nov 2022 20:03:37 GMT

@juliaribk

When I get the "the page is expired ", it usually works on the second login.

My workaround to page expired or 404 error is to logoff every login session manually. Don't let the login session automatically due to inactivity,