topic Re: Imei in Get Support

Imei

Marcbell22 — Sun, 06 Nov 2022 17:20:12 GMT

How can I change me imei #

Re: Imei

LurganIeUk — Sun, 06 Nov 2022 17:45:06 GMT

In your phone? You can’t.

Re: Imei

hairbag1 — Sun, 06 Nov 2022 17:55:38 GMT

Only way to change imei is to get a different phone, I suppose.

No can do, otherwise .What makes you ask that question anyhow ?

Re: Imei

Marcbell22 — Sun, 06 Nov 2022 18:09:51 GMT

I do have a different phone but I don’t know how to change it on my account

Re: Imei

hTideGnow — Sun, 06 Nov 2022 18:11:23 GMT

Hi @Marcbell22 you meant SIM #?

IMEI is like a serial number on your phone.. unique, cannot be changed

Re: Imei

Marcbell22 — Sun, 06 Nov 2022 18:14:40 GMT

Got a different phone

Re: Imei

hairbag1 — Sun, 06 Nov 2022 18:14:42 GMT

If you want to change phones...you just take the sim outta old phone and install it in new phone.

EZPZ.

Re: Imei

hTideGnow — Sun, 06 Nov 2022 18:23:42 GMT

Hi @Marcbell22 in case your new phone takes a smaller size sim, check if you can remove the outside to make it smaller. Most sim cards are 3-in-1 and can remove the outside to make it smaller

Re: Imei

Jboeringa — Sun, 06 Nov 2022 18:40:13 GMT

That is set by the manufacturer of your phone

Re: Imei

computergeek541 — Sun, 06 Nov 2022 22:26:58 GMT

@Marcbell22 wrote:
How can I change me imei #

Are you saying that the wrong IMEI was provided for number porting? To correct that, you'll have to open a ticket using the chatbot to ask a custoemr support agent for help. https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Imei

BKNS27 — Mon, 07 Nov 2022 04:03:35 GMT

@Marcbell22

If your active the SIM with the old IMEI from the old phone, you just put the SIM in your new phone and it should work as longer as the new phone is unlocked.

Re: Imei

Luddite — Wed, 16 Nov 2022 16:54:47 GMT

@Marcbell22 wrote:
How can I change me imei #

@Marcbell22 If you are still wondering, then you can relax. If you change phones, the IMEI registered to your account is automatically updated.