topic Re: SMS Message from Public Mobile in Get Support

SMS Message from Public Mobile

AshburyProp — Sun, 06 Nov 2022 16:40:31 GMT

Received message from PM regarding inactive account or payment? I don't know why I received this (I believe it may have been expired CC), but I since changed it to another CC which I know is not expired, made payment on stub amount outstanding and set it as the new CC on file. I continue to receive the same message however. The account is active per account page. I'm confused.

Re: SMS Message from Public Mobile

dust2dust — Sun, 06 Nov 2022 16:42:51 GMT

Make sure to refresh the data by using the little refresh icons lower down or use private mode. If all is correct then you can ignore the messages.

Re: SMS Message from Public Mobile

Meow — Sun, 06 Nov 2022 16:53:06 GMT

Everybody receives SMS from PM few days before renewal date. You cannot stop that easily.

If you know your account is in good standing ignore it.

To be 100% sure, log in to your account and confirm status.

Re: SMS Message from Public Mobile

AshburyProp — Sun, 06 Nov 2022 16:56:04 GMT

Are you referring to refresh/private mode on desktop or mobile?